Managers Can Promote Cooperative Work Behavior

3/25/08

David Jones , Assistant Professor, and his coauthors, Drs. Neil Fassina and Krista Uggerslev (Asper School of Business, University of Manitoba) had an article published in the most recent issue of the Journal of Management. The article was titled: "Relationahip Clean-up Time: Using Meta-analysis and Path Analysis to Clarify the Relationships among Job Satisfaction, Perceived Fairness, and Citizenship Behaviors."

The authors tested competing theoretical frameworks to explain the pattern of relationships among employees' perceptions of fairness, job satisfaction, and five types of job behaviors that can be collectively described as "going above and beyond the call of duty." The authors found greatest support for an independent effects model, which suggests that managers can promote cooperative work behavior by fostering three separate types of perceived fairness as well as general job satisfaction.