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List of FAQ's

Commonly Asked Technical Questions about the Business School Network.

E-mail help@bsad.uvm.edu with any specific questions not addressed here or call 802.656.0800

Table of Contents - FAQ's-Computing
  • Adjusting your Junkmail Settings in Outlook
    You can adjust the junk e-mail settings within outlook, to tell it who and who is not allowed to send e-mails to your inbox.
  • Connecting From Off Campus
    First and foremost you need an internet connection.
  • Contacts-view personal contacts
    To view your personal contacts in Outlook, you need to add the Outlook Address Book to your profile.
  • Use a Password, TODAY!
    USE THEM!!! A recent phenomenon occuring on our campus is the practice of not using a password to log into a computer.
  • Removing your E-mail Forward
    If you had your Zoo E-Mail forwarded to your business school e-mail account while you were a student, you can easily remove the forward by taking the following steps: Go to http://www.uvm.edu/account Click on 'Set up your mail handling' Enter your Zoo User name and Password Select the Create/Update/Remove mail forwarding Radio Button and click submit Click on the Delete button That's all.
  • Fix VPN Incompatibility with Service Pack 2
    To fix the problem that has come up in which the UVM VPN Client stops connecting after Windows XP Service Pack 2 has been installed, follow these instructions.
  • Trouble Connecting On Campus
    Windows 98: Get an upgrade.
  • Removing Your Computer from the Network
    WARNING: This is not suggested if you are still a Business Student.
  • E-mail Access Anywhere
    To check your Business School Electronic Mail from anywhere in the world, go to http://bsadmail.uvm.edu.
  • Practicing Safe Instant Messaging
    There have been a plethora of new cases of students contracting viruses by clicking on Instant Messenger profile and away message links.
  • Wireless Network?
    All WiFi devices require the UVM VPN Client to access the UVM sanctioned WiFi Network, Cat's PAWSHave you installed the University of Vermont VPN client?  If not: Go to www.uvm.edu/software Select Cisco VPN Client and click Download Select Open from Current Location.
  • Enabling your Wireless Card and Authenticating to the Network
    To Enable Your Wireless NIC Card in Windows XP: Go to Start Menu - (Settings in Classic View) - Control Panel - Network Connections             {You May see "Network and Internet Connections" and then Network Connections} In this Window, you should a "Wireless Network Card" Right Click this Icon and select "Enable"   To Authenticate against the UVM Firewall for the Wireless Network: The Client Application (The University of Vermont VPN Client) should Auto-initiate when your Wireless Card is enabled and On-Campus.
  • Turning Speech Recognition Off
    To turn text services off or on: Open Regional and Language Options in Control Panel.
  • Web Site Publishing Help
    Trying to publish your Web site or people can't see your web site? Check each of these points: 1.
  • Backup Policy
    Backup, Restore, and Archiving Policy for the UVM School of Business Files, Chat, and eMail The purpose of this policy is to define what digital data is backed up onto LTO1 tape media.
  • Calibrate Tablet PC Pen
    Tablet PC pen input devices can sometimes appear 'off-the-mark' depending on the users perspective.
  • Configure Outlook
    How to Configure Outlook to View Your BSAD E-Mail on Windows XP:   NOTE: This will not work for Outlook Express, this is only to configure the Outlook client which can be acquired through the School of Business Licensing and Campus agreement services.
  • How to Use Your BSAD Account Calendar
    There are two ways to access your BSAD Exchange account calendar: Through Outlook Web Access by going to http://bsadmail.uvm.edu By using MS Outlook (with it properly configured to the BSAD network) For more detailed instructions, open this word document:  HowToUseBSADAccountCalendar.doc Through OWA, do the following: Open http://bsadmail.uvm.edu and enter your BSADNET Username & Password. 
  • Enabling Outlook from Off-Campus WITHOUT a VPN connection
    This tutorial is for computers which are ALREADY part of the BSADNET domain.