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Syllabus

The following syllabus shows the area of coverage for the course, listing mutual expectations between the faculty and students of the Business School in the offering of this course.
 SYLLABUS FALL, 2009  
BSAD
040Z2
 Information Technology and Management
INSTRUCTOR(s):
Matthew Bovee - PROFESSOR INFO
PHONE: 802 656-0502
OFFICE: 219 Kalkin
OFFICE HOURS: 4:00 - 5:30 PM Thursdays or by Appointment
E-MAIL: bovee@bsad.uvm.edu
COURSE INFO:
MEETS: TR 10:00-11:15
LOCATION: 004 Kalkin

Pre-requisites:

No credit for CS 2 or 3 after completion of BSAD 040; Students required to bring their laptop w/ current version of Windows Operating system and Microsoft Office (Word, Excel, PowerPoint, Publisher) or equivalent to all classes; Required course specific fee of $20; CE students only and instructor permission, Degree students should register for BSAD 040 B.

Goals & Objectives:

The course consists of sequenced assignments, lectures, demonstrations, case discussions and projects aimed at providing you an introduction to the field of management and practice using personal productivity software. This includes:
  • General management concepts
  • The dynamic nature of business environments
  • The importance of information technology to organizational success, and
  • The use of personal computers and software to improve communication, problem solving, and productivity.

Course objectives include providing you with a better understanding of what managers do on a daily basis and the issues they face, and helping you become more fluent in the use of personal computers, software, and the computing resources of The School of Business Administration. The objectives also include introducing you to problem solving techniques, ethical principles in a business context, team and project dynamics, case analysis, and the work ethic of the UVM School of Business.

To encourage you to use electronic communication many course materials will be delivered electronically, and you will be required to submit work electronically as instructed.

Books & Materials

  • Required Text(s):
  • MAC USERS - PLEASE NOTE: Support materials for myitlab (the interactive support and testing software for the Excel portion of the course) will not run on Macs unless it can emulate a native Windows environment. The same may be true about support materials for mybizlab.

    You may need to see IT support in Kalkin Hall (Go to 227 Kalkin, call 802 656-0800 or send e-mail to help@bsad.uvm.edu) and have Bootcamp installed on your Mac. That should enable you to run the interactive myitlab software. The myitlab software is also available in the Kalkin Hall computer labs (for pre-testing and completing skill proficiency tests if need be). If your Mac can run Office 2007 (and therefore Excel), and can run the videos that come w/the text, then you have much of the necessary support materials already. When in doubt, see IT Support (Go to 227 Kalkin, call 802 656-0800 or send e-mail to help@bsad.uvm.edu).

    The list of books below is for information only. Please note that the UVM bookstore will be carrying a specially-priced package that includes the texts by Ebert and by Manzo, plus the access codes to the related web portals for support and assignments, PLUS the copyrighted portion of cases for the course.

    Titles 1 through 3 below are all part of one package. Separately you will need a copy of Title 4: T.L. Friedman's "The World Is Flat".

    The custom casebook is only available through the bookstore or by paying for the copyrighted cases separately. Buying the books, the access codes, and the cases individually though online sources will likely be more expensive as well as more trouble.

    Title 1: Business Essentials and MyIntroBusnLab with Ebook Student Access Code Package, 7/E
    • Ronald J. Ebert, Ricky W. Griffin, Texas A&M University
    • ISBN-10: 0138151741
    • ISBN-13: 9780138151744
    • Publisher: Prentice Hall
    Title 2: Microsoft Office Excel 2007 In Business, Comprehensive and MyITlab Access code.
    • Joseph J. Manzo
    • ISBN-10: 013199171X
    • ISBN-13: 9780131991712
    • Publisher: Prentice Hall
    Title 3: Custom Case Package, including:
    • Cialdini: Harnessing the Science of Persuasion (HBR R0109D)
    • Spear & Bowen: Decoding the DNA of the Toyota Production System (HBR 99509)
    • Dye: The Buzz on Buzz (HBR R00606)
    • Porter: How Competitive Forces Shape Strategy (HBR 79208)
    • Buckingham: What Great Managers Do (HBR R0503D)
    • Goleman: What Makes a Leader? (HBR R0401H)
    • Kotter: What Leaders Really Do (HBR R011F)
    • Gittell & OReilly: JetBlue Airways-Starting from Scratch (Harvard Business School Publishing 9-801-354)
    • Johnson: Red Bull (Darden UVA-M-0663)
    Title 4: "The World is Flat", T.L. Friedman


    -Additional Readings will be assigned .

    Softare and Computer Accounts. You must have Microsoft Office 2007 Pro (incl. Word, Excel, PowerPoint, and Outlook) on your computer. To receive course email, to retrieve items posted in the course Outlook folder, and to complete certain assigments you must have a UVM computer account. For software or account questions, see Nicole Chittenden, 218 Kalkin Hall.

    Computer Support: If you need hardware or software support contact the BSAD Help line immediately (656-0800; help@bsad.uvm.edu) or see the appropriate person(s) as soon as possible to minimize the impact on your coursework at UVM.

    Computer Labs: For your convenience, software required to complete course assignments is available on each PC in the School of Business computer labs (Kalkin 100 and 102).

  • Recommended Text(s):
    -Style: Toward Clarity and Grace, J.M. Williams. This is an excellent, inexpensive and easy-to-read book that provides wonderful writing tips. Though it is listed as "optional", it may prove invaluable to you over the next four years.
  • Other:
    You are responsible for learning MS Office 2007. I expect you to develop fluency in the basic use of Word, PowerPoint and to use the assigned Excel 2007 readings and supplementary materials to develop an intermediate level of ability with Excel 2007. The supplementary materials are extensive (practice exercises, video demos, skill- and project-based pre-tests linked to training recommendations, etc.).

    Getting Help - the only way to learn how to use software is to practice using it. Reading about it helps, but only about as much as reading how to perfect a jump shot in basketball or how to ride a bicycle. You have to practice the skill to perfect it. Being frustrated is part of the process; in fact, it may be a good sign that the material is challenging, you are motivated and putting forth effort to improve, and recognize the difference between your performance and your goals. If however you become stuck, there are MANY resources for help.

    By all means contact me if you have questions or concerns. Helping you to "get it", to have those "Aha!" moments of insight or understanding are the reason I got into this line of work! I will respond to email as quickly as I can, and do my best to help you. If you would prefer meeting, just drop by my office during office hours or arrange an appointment. You also have access to a TA for drop-in help one hour a week, and for additional email Q&A. Special Help Labs may be scheduled as needed according to class needs.


  • Grading:

    Exam 1 15%
    Exam 2 15%
    In-Class Quizzes 10%
    Participation 10%
    Team Project 20%
    Website 5%
    Excel Quizzes 5%
    Excel Skill Exams (2-10% each) 20%

    Grading Comments:

    Your course grade will be based on your individual performance and teamwork. Your individual performance (exams, quizzes, and assignments) will count for 80% of your grade. The remaining 20% is based on your teamwork contribution to the term project.

    In-Class Quizzes: There will be brief unannounced 5-10 minute in-class quizzes throughout the semester to test your comprehension of course material. Since these are unannounced there are no make-ups. To account for all unavoidable conflicts you may drop your lowest quiz score.

    Assignments: Unless specified by your instructor, homework must be submitted before the start of class on the assigned due date.. When you submit your work determines whether it is on-time, not when you complete it. NO LATE WORK IS CREDITED. Further assignment details can be found in the course schedule (click the link at the bottom of this page). If you have any questions about an assignment such as what is expected or when it is due, contact your instructor well in advance.

    Emailing your work from within an application (such as Word) may delay its submission. If your email is not currently open, the assignment may not be sent until the next time you launch your email. First save your completed work, then open email and submit it as required.

    "My computer ate my homework..." It is up to you to keep unaltered electronic copies of your assigned work. If something goes wrong with your original, we can grade your unaltered backup copy. If you don't have a copy, or the one you have has been edited since its deadline, then we have nothing to grade. It is absolutely your responsibility to get the technological tools available to you to work for you and it is also your responsibility to be versatile enough with these tools to navigate computer issues, not to blame them. External hard drives, large capacity USB flash drives, and your personal account space on the UVM Zoo server are all good backup storage options.

    Excel Quizzes and Assignments: You must have an access code to myitlab to complete the Excel portion of the course. Excel assignments, quizzes, pre- and post-test proficiency exams are found in myitlab. Assigned Excel materials appear on the myitlab calendar. You have unlimited retakes on each quiz but must pass it at or above a 75% level to earn credit from it. You must pass two online skill-based Excel proficiency tests (one for Core skills, one for Comprehensive) at or above a 75% level in order to earn credit toward the course grade for Excel proficiency. You have unlimited retakes on the proficiency tests, and have two separate tests to choose from at each level.

    Website Assignment: You will develop a website to showcase yourself to prospective employers.

    Participation: Througout the semester lecture questions will be posed that will require answers submitted electronically prior to the next lecture. Answers to these questions will count towards your participation grade

    Attendance: There are two 75-minute meetings every week. Attendance will not be taken. However, missing class may result in missing an in-class quiz, questions posed towards participation, or the material to help you prepare for either.

    Course Notes: It is to your advantage to take and organize your lecture, reading and research notes. To encourage note-taking and organized review of class material, case-based portions of exams may allow the use of your own personal course notes to facilitate your answer(s).

    Team Term Project - Business Organization Description and Competitive Analysis: The purpose of the project is to integrate all the concepts and tools you learn during the semester and to experience the interpersonal dynamics involved in coordinating and completing a team project. You will be assigned by the instructor to a 3-5 person team. Each team will choose a company to research and will produce:
    • An online wiki equivalent of at least a 15-page research paper (3750-4500 words)
    • A bibliography of unique, credible references used to create the wiki content (at least 5 UVM library sources plus at least 10 others)
    • A PowerPoint set of 10-15 slides explaining your research
    • An in-class presentation of the project results (attended by and involving all participating team members).
    Additional project details will be announced in class after teams are assigned.

    Your individual project grade will be weighted by the relative average rating of your contribution to the project according to you and your team. In other words, your project grade will be proportional to the quality of your team project and your contribution to it.

    Multitasking & "Infotainment": Early research results show that multi-tasking during class makes you good at multi-tasking, and interferes with learning and integrating new concepts, skills, or facts. Such behavior also distracts your fellow students and is grounds for being dismissed from class.

    Exam Comments:

    There will be two regular semester exams that may include multiple choice, True/False, and short answer questions.

    Even for multiple choice questions you will need to understand the course material well enough to make subtle distinctions between the choices.

    There will be no make-ups for missed exams except in the case of a documented emergency. By the end of the second full week of classes, students with a religious, academic or athletic schedule exam conflict must submit in writing documentation of such conflicts and make arrangements with the instructor for an alternate exam time.

    Exam Retake Policy - In the event that you do not do as well as planned on an exam, you may schedule one retake exam during the semester and, if you earn a higher grade, replace the intial exam with the retake score. Since you will have prior experience with the regular exam content and additional time to review and prepare, retakes will be more difficult than regular exams and must be scheduled by appointment with your instructor. Thus it is to your advantage to prepare and do your best on regularly scheduled exams.

    Additional Comments:

    Religious Holidays: Students have the right to practice the religion of their choice. Each semester students should submit in writing to their instructors by the end of the second full week of classes their documented religious holiday schedule for the semester. Faculty must permit students who miss work for the purpose of religious observance to make up this work.

    Academic Honesty

    The principal objective of the policy on academic honesty is to promote an intellectual climate and support the academic integrity of the University of Vermont. Academic dishonesty or an offense against academic honesty includes acts that may subvert or compromise the integrity of the educational process. Such acts are serious offenses that insult the integrity of the entire academic community.

    Offenses against academic honesty are any acts that would have the effect of unfairly promoting or enhancing one's academic standing within the entire community of learners which includes, but is not limited to, the faculty and students of the University of Vermont. Academic dishonesty includes knowingly permitting or assisting any person in the committing of an act of academic dishonesty.

    The policy distinguishes between minor and major offenses. Offenses purely technical in nature or in which the instructor does not perceive intent to achieve advantage are deemed minor and handled by the instructor. Major offenses are those in which intent to achieve academic advantages is perceived. A full statement of the policy can be found in the Cat's Tale. Each student is responsible for knowing and observing this policy.

    Classroom Code of Conduct

    Faculty and students will at all times conduct themselves in a manner that serves to maintain, promote, and enhance the high quality academic environment befitting the University of Vermont. To this end, it is expected that all members of the learning community will adhere to the following guidelines:

    1. Faculty and students will attend all regularly scheduled classes, except for those occasions warranting an excused absence under the policy detailed in the catalogue (e.g., religious, athletic, medical).
    2. Students and faculty will arrive prepared for class and on time, and they will remain in class until the class is dismissed.
    3. Faculty and students will treat all members of the learning community with respect. Toward this end, they will promote academic discourse and the free exchange of ideas by listening with civil attention to the comments made by all individuals.
    4. Students and faculty will maintain an appropriate academic climate by refraining from all actions which disrupt the learning environment (e.g., making noise, ostentatiously not paying attention, and leaving and reentering the classroom inappropriately).
    5. Food and drink are not allowed in classrooms.

    Instructors will inform students of any special/additional expectations.

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